Management One ~ Continuing Ed classes
We have developed a number of ADMIN courses for dental staff, to be presented on-line and in a classroom environment.
Responsibilities of the Office Manager
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Oversee COVID screening and front of office sterilisation
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Oversee management of office
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Liaison with clinical staff: dentists, hygienist, assistants
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Oversee payroll & book-keeping; both may be outsourced.
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Marketing & advertising.
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Oversees staff & patient scheduling.
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Staff evaluations.
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Evaluate reports & contact lists
Scheduling
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staff schedules and patient schedules
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block scheduling for major treatment with DDS or COE or active therapy with RDH
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scheduled vacations or office shut-down
Human Resources
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hiring and dismissal of staff
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equal employment: indigenous, LGBTQ+, race/culture
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Scheduling
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Employee Benefits
Inclusivity of Staff
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LGBTQ+
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Barrier-free workplace
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Free of discrimination: race, sexuality, age, disabled, culturally sensitive (specific)
Training
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Self-Learning
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Written
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Hands-on
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Demonstration
How to Fix Burnout and Lighten the Workload
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regular vacations
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enforce break
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decrease overtime hours
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split shifts evenly
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hire appropriately





